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Webcasting Technical Information and Frequently Asked Questions


 Which Media Player do I need?

Helps users figure out what media player to use
A:

You will need a media player to watch OVS on-demand streams. Two common media formats are available. OVS offers its recorded meetings in Windows Media, and Adobe Flash versions; for citizens with either dial-up or broadband connections. Your computer most likely has at least one of these players installed.

To download a media player for free or to ensure that you have the latest version, you can visit the media player’s websites: Windows Media Player, Quicktime, RealPlayer, or Adobe Flash Player.

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 What if I have Dial-up?

What if I have Dial-up
A:

Whether you are on broadband or dial-up, you will still be able to watch the meetings. Each of our streams includes both a high bandwidth stream for broadband users and a low bandwidth stream for dial-up users. You should choose the link appropriate for your connection.

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Links specified as Archived Stream will autodetect the approprate version for your connection speed.


 Can I watch with a Mac?

Can I watch with a Mac?
A:
Yes, you should be aware however that while our webcasts are captioned Windows Media Player for the Mac does not support captioning. If you are using a Mac and are trying to watch an archived video with captions, you will need to use the Real Player, Adobe Flash or Quicktime versions.
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 Can I use FireFox?

Can I use FireFox?
A:
Yes! Mozilla Firefox can be used for both Windows Media and Flash versions with or without captioning.
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 How do I turn Captioning on or off when watching the Meetings?

How do I turn Captioning on or off when watching the Meetings?
A:

You will need Windows Media Player 9 or above. It is suggested that you upgrade to the latest version

Turning captions on/off in Windows Media Player 11.

  1. Open Windows Media Player. If you have the "File, View, Play" menu bar up top, go to step 3. If you don't see the "File, View, Play" menu bar at the top, which is the default, then go to step 2.
  2. Where it says "Windows Media Player" in the upper left window pane, Right Click to see the classic menus.
  3. Go to PLAY, then choose “LYRICS, CAPTIONS, SUBTITLES” and choose “ON if AVAILABLE” or “OFF”.
  4. You may have to close Windows Media Player and re-open it by clicking on the archived video link again in order to see the captions.

Turning captions on/off in Windows Media Player 9 and 10:

  1. Open Windows Media Player.
  2. Choose "Play" on the top menu.
  3. Choose "Captions And Subtitles" in the Play menu.
  4. Select "On If Available."

CVB Quicktime videos are Open Captioned:

Captions will be displayed regardless of the Quicktime player settings.

Get Quicktime Player

Turning captions on/off in Real Player

Open RealPlayer, and click the Tools menu, then Preferences. The Preferences box opens.

In the Category pane, click Content.

Under Accessibility, select one or both of the following check boxes:

- Use supplemental text captioning when available

- Use descriptive audio when available

Click OK.

Get Real Player

Turning captions on/off in Adobe Flash Player

  1. Open one of the Flash versions.
  2. The meeting will begin playing.
  3. Click the Closed Caption logo to turn on or off captioning.
Get Flash Player
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General Information about Open Meetings can be found at the New York State Department of State, Committee on Open Government’s website

General information about Windows Media Player Troubleshooting

Click here and choose website question from our site's Ask a Question form if you have further questions, concerns, or comments about webcast OVS meetings. 

 

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